Legal
Privacy Policy
Effective as of February 5, 2024.
1. Preliminary Provisions
1.1. At Tolky Ltda. (referred to as “Tolky”, “we”, “our”, or “us”), we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy details how we collect, use, share, and protect the information you provide when using our websites, applications, and services (collectively, “Services”).
1.2. It is important that you read and understand this policy. By using our services, you agree to the terms described herein.
1.3. We will notify you whenever there are significant updates to this policy. Continued use of the services after such notifications will be considered as acceptance of the changes.
1.4. If you do not agree with this policy, we recommend that you do not use our services.
1.5. This Privacy Policy should be read in conjunction with our Terms of Use, which can be accessed here.
2. Information We Collect
2.1. Information Provided by You:
2.2. Information Collected Automatically:
Registration Data: Name, email, phone number, and other necessary information when you create an account.
User Content: Information you send us when using our services, such as feedback and files.
Communications: Information provided when you contact us.
Social Networks: Information shared when you interact with our pages on social networks.
Access Data: Information such as IP address, browser type, pages visited, and access time.
Usage Data: Details about how you use our services, including interactions with content and features.
Device Information: Device type, operating system, and unique identifiers.
Cookies: We use cookies to improve our website functionality and user experience. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
3.1. We use your personal information for the following purposes:
Service Delivery: To provide, maintain, and improve our services.
Personalization: To personalize your experience based on your interactions.
Communication: To send updates, respond to inquiries, and provide customer support.
Product Development: To analyze data and develop new features and services.
Legal Compliance: To comply with legal and regulatory obligations.
4. Information Sharing
4.1. We may share your personal information with third parties in the following situations:
Service Providers: To assist in the operation of our services, such as hosting providers and payment processors.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
Legal Obligation: To comply with legal obligations or respond to government requests.
Affiliates: With affiliated companies that use the information in a manner consistent with this policy.
With Your Authorization: When you consent to or request the sharing of your information.
5. Your Rights
5.1. You have certain rights regarding your personal information, including:
5.2. To exercise these rights, contact us at contato@tolky.to.
Access and Correction: Right to access and correct your information.
Deletion: Right to request the deletion of your information.
Portability: Right to request the transfer of your information to another organization.
Restriction of Processing: Right to restrict the processing of your information.
Objection: Right to object to the processing of your information.
Withdrawal of Consent: Right to withdraw consent at any time.
6. Data Protection
6.1. We implement security measures to protect your information against unauthorized access, alteration, and disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
7. Data Retention
7.1. We keep your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
8. Changes to this Privacy Policy
8.1. We may update this Privacy Policy periodically. We will notify you of significant changes through our website or other appropriate means.
9. Contact
9.1. If you have questions or concerns about this Privacy Policy, please contact us at contato@tolky.to.