Tag
Posts tagged with enterprise
Tolky blog articles related to enterprise.
4 million AI messages a month: why relational AI demands real infrastructure
We crossed the mark of 4 million AI messages processed every month. Behind that number is an engineering decision: treating conversational AI as critical infrastructure, robust, observable and built for companies that can't afford downtime.
Marlos Carmo
June 3, 2026
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9 min read
Engineering
We launched our new Conversational AI platform for enterprises
We rewrote the stack from scratch and are unveiling our new generation: an AI-first ecosystem with unified omnichannel, conversational AI CRM, enterprise Reasoning and measurable operations, built to scale service, sales and relationships without stacking tools.
Marlos Carmo
May 27, 2026
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11 min read
Product
How AI Agents Can Transform Enterprise Operations in 2025
89% of CIOs consider AI agents a strategic priority. But most large companies still treat AI as an experiment while competitors are already reaping a 171% ROI. See how autonomous agents are rewriting enterprise operations in customer service, processes, and data.
Marlos Carmo
May 21, 2026
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16 min read
Product
Enterprise AI Assistant vs Traditional Chatbot: What is the Real Difference?
Every company claims to have 'AI in customer service'. But there is a fundamental difference between a chatbot that answers and an AI assistant that acts. Understanding this difference is what separates automation that frustrates customers from automation that retains them.
Marlos Carmo
May 21, 2026
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11 min read
Product
Generative AI Customer Service: The 2025 Guide for Companies
Generative AI is not an upgraded chatbot. It is a paradigm shift in customer service from reactive response to intelligent workflow orchestration. See what sets enterprise solutions apart from generic tools and how to implement AI that truly scales.
Marlos Carmo
May 21, 2026
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16 min read
Guides
AI Agent Orchestration: Architecture and Best Practices for Enterprises
Multi-agent systems are the current frontier of AI applied in companies. Understanding how agents collaborate, specialize, and coordinate and how to abstract this complexity for non-purely technical teams is what separates toy implementations from those that go to production.
Marlos Carmo
May 21, 2026
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11 min read
Engineering
AI Enterprise Automation Platform: Criteria for Choosing the Right One
With dozens of platforms promising 'AI automation,' how does a CTO or IT Manager decide which one truly serves enterprise operations? This buyer's guide presents the 8 criteria that separate serious solutions from those that only work in demo.
Marlos Carmo
May 21, 2026
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11 min read
Guides