Posts about Product

We launched our new Conversational AI platform for enterprises

We rewrote the stack from scratch and are unveiling our new generation: an AI-first ecosystem with unified omnichannel, conversational AI CRM, enterprise Reasoning and measurable operations, built to scale service, sales and relationships without stacking tools.

Marlos Carmo

May 27, 2026

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11 min read

Product

What is Agentic AI and Why It Will Redefine Business Automation

Generative AI answers questions. Agentic AI executes tasks. The difference seems technical, but it has profound implications for how companies will operate in the coming years. Understand the concept, what sets it apart, and why it matters for technology decision makers.

Marlos Carmo

May 23, 2026

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9 min read

Product

Generative AI for HR: Automation in Recruitment and Internal Onboarding

HR has one of the largest volumes of repetitive processes in the company and one of the smallest budgets to automate them. See how generative AI is being applied in recruitment, screening, and employee onboarding without replacing what is human in HR.

Marlos Carmo

May 23, 2026

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8 min read

Product

AI for B2B Sales: How Agents Qualify Leads and Increase Conversion

SDRs spend up to 40% of their time qualifying leads that will never convert. AI agents integrated into the sales funnel change this equation qualifying at scale, prioritizing with precision, and delivering warm leads for the human team to close.

Marlos Carmo

May 23, 2026

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8 min read

Product

AI Integration with CRM: How Intelligent Agents Power Salesforce and HubSpot

Most companies have a CRM full of data and a sales team that rarely uses it strategically. AI agents integrated into the CRM change this not by replacing the system, but by finally making it work in favor of the commercial operation.

Marlos Carmo

May 23, 2026

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8 min read

Product

How AI Agents Can Transform Enterprise Operations in 2025

89% of CIOs consider AI agents a strategic priority. But most large companies still treat AI as an experiment while competitors are already reaping a 171% ROI. See how autonomous agents are rewriting enterprise operations in customer service, processes, and data.

Marlos Carmo

May 21, 2026

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16 min read

Product

Enterprise AI Assistant vs Traditional Chatbot: What is the Real Difference?

Every company claims to have 'AI in customer service'. But there is a fundamental difference between a chatbot that answers and an AI assistant that acts. Understanding this difference is what separates automation that frustrates customers from automation that retains them.

Marlos Carmo

May 21, 2026

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11 min read

Product

How to Implement AI in Customer Service Without Losing the Human Touch

Companies that automate everything lose customers. Companies that automate nothing lose scale. The way forward is a hybrid model where AI does what it does best and knows exactly when to hand off to a human, with full context and without friction.

Marlos Carmo

May 21, 2026

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12 min read

Product