Posts tagged with engineering

How Conversational AI Integration with Legacy Systems Works (CRM, ERP, APIs)

Discover the engineering behind Autonomous AI Agents: how Language Models (LLMs) communicate in real time with legacy CRMs and ERPs through corporate APIs.

Marlos Carmo

June 6, 2026

·

7 min read

Engineering

4 million AI messages a month: why relational AI demands real infrastructure

We crossed the mark of 4 million AI messages processed every month. Behind that number is an engineering decision: treating conversational AI as critical infrastructure, robust, observable and built for companies that can't afford downtime.

Marlos Carmo

June 3, 2026

·

9 min read

Engineering

AI Agent Orchestration: Architecture and Best Practices for Enterprises

Multi-agent systems are the current frontier of AI applied in companies. Understanding how agents collaborate, specialize, and coordinate and how to abstract this complexity for non-purely technical teams is what separates toy implementations from those that go to production.

Marlos Carmo

May 21, 2026

·

11 min read

Engineering